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Service Department

Click on one of the people below to find out more information.

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  • Scott Fuller
    Service Manager
    Scott Fuller
    800-298-0678

    Scott loves making sure your experience in our service department is second to none. you will find him making sure our guests are comfortable and happy. In his time off he ejoys being with his wife and children watching a baseball game or hockey game..

  • Service Loaner staff
    Service Loaner staff
    800-298-0678

    Donnan and Derek are our loaner staff to help you with your alternate transportation needs. Loaners are given out by appointment. Please bring your drivers license and proof of insurance with you to keep our service speedy. You must be 25 or older to be given a BMW loaner car. We also have Service Rent a Car on site as well as a shuttle service for your convenience. 

  • Steve Bertolacci
    Assistant Service Manager
    Steve Bertolacci
    800-298-0678

    Steve enjoys giving great service. His attention to detail is awesome. In his off time he enjoys playing and coaching baseball with his children.
    Steve works M-F and takes lunch at 12pm. His partner on days off is Ken Evan

  • Julie Passon
    Assistant Service Manager
    Julie Passon
    800-298-0678

    Julie has many years of experince with luxury brands and is commited to exceptional service. She enjoys her time off with her family.
    Julie works M-F and takes lunch at 11:30. Her partner on her days off is Justin Carlos

  • Erin Gomes
    Assistant Service Manager
    Erin Gomes
    800-298-0678

    Erin is very knowledgable on Dinan products and in her time off enjoys shopping for shoes. Erin works Tuesday through Saturday and takes lunch at 1pm. Her partner on days off is Patrick Minnehan

  • Patrick Minnehan
    Assistant Service Manager
    Patrick Minnehan
    800-298-0678

    Patrick has been with us for many years and enjoys his time off with family. Patrick works Tuesday through Saturday and takes lunch at 12pm and his partner on days off is Erin Wright

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  • Claude Luu
    Assistan Service Manager
    Claude Luu
    800-298-0678

    Claude enjoys his time off bike riding. Claude is also our Active e and I brand service advisor..
    Claude works M-F and takes lunch at 1pm . His partner on his days off is Neil Simon

  • Kin Salas
    Assistant Service Manager
    Kin Salas
    800-298-0678

    Kin has worked very hard here to earn a reputation for great customer service. He works Tuesday though Saturday and takes his lunch at 12:30. On his days off his partner is Justin Carlos

  • Justin Carlos
    Assistant Service Manager
    Justin Carlos
    800-298-0678

    Justin has a can do attitude and will make your service experience great. In his off time he enjoys the martial arts and enjoys his children who compete in martial arts. Justin has also ejoyed traveling around the globe.
    Justin works M-F and takes lunch at 1pm. His partner on his days off is Kin Salas

  • Tyler Lem
    Assistant Service Manager
    Tyler Lem
    800-298-0678

    Tyler has been with us for many years. He is a huge San Jose Sharks fan! Tyler is committed to superior customer service. Tyler works Tuesday though Saturday and takes lunch at 1pm. His partner on his day off is Trevor Kagehiro

  • Neil Simon
    Assistant Service Manager
    Neil Simon
    800-298-0678

    Neil loves his BMW and his wife.. He is known to be patient and caring with his customers. Neil works M-F and takes lunch at 1:30. His partner on his days off is Claude Luu.

  • Trevor Kagehiro
    Assistant Service Manager
    Trevor Kagehiro
    800-298-0678

    Trevor always has a smile on his face. He loves to help in any way he can. In his time off he enjoys his time with family, especially the trips to Disneyland. Trevor works M-F and takes his lunch at 12:30. His partner on his days off is Tyler Lem.

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  • Sandy Skees
    Assistant Service Manager
    Sandy Skees
    800-298-0678

    In Sandy's time off he enjoys climbing mountains, scuba diving, and spending time with his grandchildren. Sandy works Tuesday through Saturday and takes his lunch at 1:30. His partner on his days off is Julie Passon.

  • Ken Evan
    Assistant Service Manager
    Ken Evan
    800-298-0678

    Ken is a huge motorcycle enthusiast in his time off. This combined with being a huge BMW fan makes him a great team member. Ken works Tuesday through Saturday and takes his lunch at 12pm. His partner on his days off is Steve Bertolacci.

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